The Checklist: What to Ask When Getting a Laminate or Vinyl Flooring Quote

Getting a laminate or vinyl flooring quote might feel easy — choose a colour ๐ŸŽจ, get a price ๐Ÿ’ฐ, book the installation ๐Ÿ“….


But the truth is… the quality of advice you get upfront can make the difference between a floor that lasts for years โœ… or one that starts lifting, separating, creaking ๐Ÿ˜ฌ and failing way too soon.


Before you accept any quote, use this checklist โœ… to make sure you’re working with a flooring company that understands the product, the preparation, and most importantly… your warranty ๐Ÿ›ก๏ธ.




โœ… 1. What Type of Flooring Is Best for My Space? ๐Ÿ 


Not every laminate or vinyl floor suits every room.


Ask the representative ๐Ÿ‘ท‍โ™‚๏ธ๐Ÿ‘ท‍โ™€๏ธ:


  • Is this floor suitable for bedrooms ๐Ÿ›๏ธ, lounges ๐Ÿ›‹๏ธ, kitchens ๐Ÿณ or offices ๐Ÿ’ผ?
  • Can it handle high foot traffic ๐Ÿšถ‍โ™‚๏ธ๐Ÿšถ‍โ™€๏ธ?
  • Is it safe for kids ๐Ÿ‘ถ and pets ๐Ÿพ?
  • Is it water-resistant ๐Ÿ’ง or waterproof ๐ŸŒŠ?


A good rep will recommend the right option for your lifestyle — not just what’s on special ๐Ÿ›๏ธ.




โœ… 2. Is My Floor Level Enough for Installation? ๐Ÿ“


This is one of the most important questions you can ask โœ….


Laminate and click vinyl floors need a fairly level surface to prevent:


  • joints opening over time โŒ
  • movement and “clicking” sounds ๐Ÿ˜–
  • locking systems breaking ๐Ÿ’ฅ
  • warranty problems later โš ๏ธ


Ask:


  • Will you check the floor levels before installing? โœ…
  • What is the allowed tolerance for floor levels? ๐Ÿ“
  • Do you use a straight-edge or laser level to test the surface? ๐Ÿ”ฆ




โœ… 3. What Preparation Is Needed Before Installation? ๐Ÿ› ๏ธ


Floor preparation is where many flooring jobs go wrong ๐Ÿ˜ฌ


Ask:


  • Does the quote include floor preparation or is it extra? ๐Ÿ’ฐ
  • Will I need screeding / self-levelling compound? ๐Ÿงฑ
  • Do you remove old flooring like tiles ๐Ÿงฉ, carpet ๐Ÿงถ, or glued vinyl?
  • Does the surface need grinding / cleaning / priming? ๐Ÿงผ


A professional company will explain prep clearly โœ… and not “surprise” you later ๐Ÿ˜….




โœ… 4. What Underlay Is Needed (And Is It Included)? ๐Ÿงป


Underlay makes a huge difference to:


  • comfort underfoot ๐Ÿ‘ฃ
  • noise reduction ๐Ÿ”‡
  • moisture protection ๐Ÿ’ง
  • long-term durability ๐Ÿ†


Ask:


  • What underlay is recommended for this specific product? โœ…
  • Is the underlay included in the quote? ๐Ÿ’ฐ
  • Does the underlay meet the manufacturer’s warranty requirements? ๐Ÿ›ก๏ธ


โš ๏ธ Using the wrong underlay can void your warranty — even if the flooring is premium.




โœ… 5. Is a Moisture Barrier Needed? ๐Ÿ’ฆ


Moisture is one of the biggest enemies of flooring ๐Ÿ˜Ÿ especially on ground floors or damp areas.


Ask:


  • Do you test for moisture in the subfloor? โœ…
  • Do I need a vapour barrier / damp-proof membrane? ๐Ÿ›ก๏ธ
  • Is this included in the quote? ๐Ÿ’ต


Skipping moisture protection can lead to swelling, lifting, and damage โŒ.




โœ… 6. What Skirting or Finishing Is Included? ๐ŸŽฏ


The finishing is what makes your flooring look professional โœจ.


Your quote should mention things like:


  • skirting boards (new or existing) ๐Ÿชต
  • Scotia / beading โœ…
  • doorway trims ๐Ÿšช
  • expansion joints & transitions โžก๏ธโฌ…๏ธ


Ask:


  • What finishing is included? โœ…
  • Will you remove & refit existing skirting? ๐Ÿ”ง
  • Do I need new skirting for a cleaner look? ๐Ÿ˜




โœ… 7. Who Does the Installation — and Is It Guaranteed? ๐Ÿ‘ท‍โ™‚๏ธโœ…


A great floor + poor installation = problems ๐Ÿ˜ฌ


Ask:


  • Do you use your own installers or subcontractors? ๐Ÿ‘ท‍โ™‚๏ธ๐Ÿ‘ท‍โ™€๏ธ
  • How experienced is your team with laminate/vinyl? ๐Ÿ†
  • Do you offer an installation guarantee? ๐Ÿ›ก๏ธ


A confident flooring company will happily explain their process โœ….




โœ… 8. How Do I Keep My Warranty Valid? ๐Ÿ›ก๏ธ๐Ÿ“„


This one is BIG โœ… because many warranties fail due to incorrect installation.


Ask:


  • What must be done to secure the warranty? โœ…
  • Does the warranty cover installation-related issues? ๐Ÿงฐ
  • What can void the warranty (moisture, wrong underlay, poor prep)? โš ๏ธ


A trustworthy company will ALWAYS protect your warranty from the start ๐Ÿกโœ…




โœ… 9. What Is the Lead Time and How Long Will Installation Take? โณ


Ask:


  • Is the flooring in stock? โœ…๐Ÿ“ฆ
  • How soon can you start? ๐Ÿ“…
  • How many days will installation take? ๐Ÿ› ๏ธ
  • When can we walk on the floor again? ๐Ÿ‘ฃ


This helps you plan for furniture ๐Ÿ›‹๏ธ, kids ๐Ÿ‘ถ and pets ๐Ÿพ.




โœ… 10. What Do Your Google Reviews Say? โญ


Before paying a deposit ๐Ÿ’ณ always do this final step:


โœ… Search the company on Google

โœ… Read reviews about:


  • quality workmanship ๐Ÿ†
  • cleanliness ๐Ÿงผ
  • reliability & timekeeping โฐ
  • communication ๐Ÿ“ž
  • after-sales support ๐Ÿค


Real reviews help you avoid bad experiences ๐Ÿ˜ฌ and choose a company you can trust โœ….




โœ… Final Tip: Don’t Just Choose the Cheapest Quote ๐Ÿ’ฐโŒ


A cheap flooring quote can become expensive later if:


  • prep was skipped โŒ
  • levels were ignored ๐Ÿ“
  • wrong underlay was used ๐Ÿงป
  • warranty becomes invalid ๐Ÿ›ก๏ธโš ๏ธ


A professional quote should include the right advice, proper preparation, and a long-lasting result ๐Ÿ˜โœ…




๐Ÿ“ž Ready for a Professional Flooring Quote?


At Visto, we believe flooring is a long-term investment ๐Ÿกโœจ

Our team will guide you properly, explain preparation clearly, and help ensure your flooring warranty stays valid โœ…๐Ÿ›ก๏ธ


๐Ÿ“ Serving Gauteng and surrounding areas

๐Ÿ“ฒ Contact us today for your laminate or vinyl flooring quote!

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