
Getting a laminate or vinyl flooring quote might feel easy — choose a colour ๐จ, get a price ๐ฐ, book the installation ๐ .
But the truth is… the quality of advice you get upfront can make the difference between a floor that lasts for years โ or one that starts lifting, separating, creaking ๐ฌ and failing way too soon.
Before you accept any quote, use this checklist โ to make sure you’re working with a flooring company that understands the product, the preparation, and most importantly… your warranty ๐ก๏ธ.
โ 1. What Type of Flooring Is Best for My Space? ๐
Not every laminate or vinyl floor suits every room.
Ask the representative ๐ทโ๏ธ๐ทโ๏ธ:
- Is this floor suitable for bedrooms ๐๏ธ, lounges ๐๏ธ, kitchens ๐ณ or offices ๐ผ?
- Can it handle high foot traffic ๐ถโ๏ธ๐ถโ๏ธ?
- Is it safe for kids ๐ถ and pets ๐พ?
- Is it water-resistant ๐ง or waterproof ๐?
A good rep will recommend the right option for your lifestyle — not just what’s on special ๐๏ธ.
โ 2. Is My Floor Level Enough for Installation? ๐
This is one of the most important questions you can ask โ .
Laminate and click vinyl floors need a fairly level surface to prevent:
- joints opening over time โ
- movement and “clicking” sounds ๐
- locking systems breaking ๐ฅ
- warranty problems later โ ๏ธ
Ask:
- Will you check the floor levels before installing? โ
- What is the allowed tolerance for floor levels? ๐
- Do you use a straight-edge or laser level to test the surface? ๐ฆ
โ 3. What Preparation Is Needed Before Installation? ๐ ๏ธ
Floor preparation is where many flooring jobs go wrong ๐ฌ
Ask:
- Does the quote include floor preparation or is it extra? ๐ฐ
- Will I need screeding / self-levelling compound? ๐งฑ
- Do you remove old flooring like tiles ๐งฉ, carpet ๐งถ, or glued vinyl?
- Does the surface need grinding / cleaning / priming? ๐งผ
A professional company will explain prep clearly โ and not “surprise” you later ๐ .
โ 4. What Underlay Is Needed (And Is It Included)? ๐งป
Underlay makes a huge difference to:
- comfort underfoot ๐ฃ
- noise reduction ๐
- moisture protection ๐ง
- long-term durability ๐
Ask:
- What underlay is recommended for this specific product? โ
- Is the underlay included in the quote? ๐ฐ
- Does the underlay meet the manufacturer’s warranty requirements? ๐ก๏ธ
โ ๏ธ Using the wrong underlay can void your warranty — even if the flooring is premium.
โ 5. Is a Moisture Barrier Needed? ๐ฆ
Moisture is one of the biggest enemies of flooring ๐ especially on ground floors or damp areas.
Ask:
- Do you test for moisture in the subfloor? โ
- Do I need a vapour barrier / damp-proof membrane? ๐ก๏ธ
- Is this included in the quote? ๐ต
Skipping moisture protection can lead to swelling, lifting, and damage โ.
โ 6. What Skirting or Finishing Is Included? ๐ฏ
The finishing is what makes your flooring look professional โจ.
Your quote should mention things like:
- skirting boards (new or existing) ๐ชต
- Scotia / beading โ
- doorway trims ๐ช
- expansion joints & transitions โก๏ธโฌ ๏ธ
Ask:
- What finishing is included? โ
- Will you remove & refit existing skirting? ๐ง
- Do I need new skirting for a cleaner look? ๐
โ 7. Who Does the Installation — and Is It Guaranteed? ๐ทโ๏ธโ
A great floor + poor installation = problems ๐ฌ
Ask:
- Do you use your own installers or subcontractors? ๐ทโ๏ธ๐ทโ๏ธ
- How experienced is your team with laminate/vinyl? ๐
- Do you offer an installation guarantee? ๐ก๏ธ
A confident flooring company will happily explain their process โ .
โ 8. How Do I Keep My Warranty Valid? ๐ก๏ธ๐
This one is BIG โ because many warranties fail due to incorrect installation.
Ask:
- What must be done to secure the warranty? โ
- Does the warranty cover installation-related issues? ๐งฐ
- What can void the warranty (moisture, wrong underlay, poor prep)? โ ๏ธ
A trustworthy company will ALWAYS protect your warranty from the start ๐กโ
โ 9. What Is the Lead Time and How Long Will Installation Take? โณ
Ask:
- Is the flooring in stock? โ ๐ฆ
- How soon can you start? ๐
- How many days will installation take? ๐ ๏ธ
- When can we walk on the floor again? ๐ฃ
This helps you plan for furniture ๐๏ธ, kids ๐ถ and pets ๐พ.
โ 10. What Do Your Google Reviews Say? โญ
Before paying a deposit ๐ณ always do this final step:
โ Search the company on Google
โ Read reviews about:
- quality workmanship ๐
- cleanliness ๐งผ
- reliability & timekeeping โฐ
- communication ๐
- after-sales support ๐ค
Real reviews help you avoid bad experiences ๐ฌ and choose a company you can trust โ .
โ Final Tip: Don’t Just Choose the Cheapest Quote ๐ฐโ
A cheap flooring quote can become expensive later if:
- prep was skipped โ
- levels were ignored ๐
- wrong underlay was used ๐งป
- warranty becomes invalid ๐ก๏ธโ ๏ธ
A professional quote should include the right advice, proper preparation, and a long-lasting result ๐โ
๐ Ready for a Professional Flooring Quote?
At Visto, we believe flooring is a long-term investment ๐กโจ
Our team will guide you properly, explain preparation clearly, and help ensure your flooring warranty stays valid โ ๐ก๏ธ
๐ Serving Gauteng and surrounding areas
๐ฒ Contact us today for your laminate or vinyl flooring quote!




